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Delete SLA policy

DELETE/omnichannel/sla-policies/{id}

Removes an SLA policy. Active conversations will no longer have SLA targets applied unless reassigned to another policy.

Request

Path parameters

NameTypeRequiredDescription
idintegerYes

The numeric ID of the SLA policy to delete.

Responses

204 SLA policy deleted

Example request

curl -X DELETE "https://{tenant}.faciotech.net/api/v1/omnichannel/sla-policies/{id}" \
  -H "Accept: application/json"
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