Delete channel profile

DELETE/omnichannel/channel-profiles/{id}

Removes a channel profile. Existing conversations referencing this profile will retain their channel_profile_id but routing will fall back to defaults. Confirm no active routing rules reference this profile before deleting.

Request

Path parameters

Name	Type	Required	Description
id	integer	Yes	The numeric ID of the channel profile to delete.

Responses

204 Channel profile deleted

Example request

curl -X DELETE "https://{tenant}.faciotech.net/api/v1/omnichannel/channel-profiles/{id}" \
  -H "Accept: application/json"