Effective Date: February 9, 2026
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites function properly, improve user experience, and provide information to website operators. Cookies may be set by the website you are visiting ("first-party cookies") or by third-party services that the website uses ("third-party cookies").
This Cookie Policy explains what cookies and similar tracking technologies faciotech.com uses, why we use them, and how you can control them. This policy should be read alongside our Privacy Policy, which provides detailed information about how we process personal data.
These cookies are strictly necessary for the operation of our website. They enable core functionality such as session management, security, authentication, and shopping cart operations. Without these cookies, our website cannot function properly. Essential cookies do not require your consent as they are necessary to provide the services you have requested.
Functional cookies allow our website to remember choices you have made (such as your preferred language, currency, or region) and provide enhanced, personalized features. They may also be used to remember changes you have made to text size, fonts, or other customizable elements of our website. These cookies improve your browsing experience but are not strictly necessary for the website to function.
Analytics cookies help us understand how visitors interact with our website by collecting and reporting information about page visits, traffic sources, time on site, and navigation paths. This data is aggregated and anonymized wherever possible. We use this information to improve our website structure, content, and performance. Analytics cookies are set only with your consent.
Marketing cookies are used to track visitors across websites to display advertisements that are relevant and engaging. They may also be used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns. These cookies are set by third-party advertising partners and are only activated with your consent.
The following table lists the specific cookies used on faciotech.com:
| Cookie Name | Type | Purpose | Duration |
|---|---|---|---|
| PHPSESSID | Essential | Maintains your session state across page requests (login status, cart contents, CSRF protection). | Session (expires when browser closes) |
| WHMCSUser | Essential | Remembers your login session for the WHMCS client portal so you remain authenticated. | Session |
| WHMCSItemsPerPage | Functional | Stores your preferred number of items displayed per page in lists and tables. | 1 year |
| currency | Functional | Remembers your selected currency preference (GHS or USD) for pricing display. | 30 days |
| language | Functional | Stores your preferred language setting for the website interface. | 30 days |
| cookie_consent | Essential | Records your cookie consent preferences so we do not ask you repeatedly. | 1 year |
| _clck, _clsk | Analytics | Microsoft Clarity cookies used to track user interactions, heatmaps, and session recordings to help us improve usability. | 1 year / Session |
| _ga, _ga_* | Analytics | Google Analytics 4 cookies used to distinguish unique visitors and track page views, session duration, and traffic sources. | 2 years / Session |
| _gid | Analytics | Google Analytics cookie used to distinguish users and throttle request rate. | 24 hours |
| sb-* | Essential | SupportBoard live chat cookies that maintain your chat session and conversation history. | Session / 30 days |
You have the right to decide whether to accept or reject cookies (except essential cookies, which are necessary for the website to function). You can manage your cookie preferences in the following ways:
Most web browsers allow you to control cookies through their settings. You can typically find these in the "Options," "Settings," or "Preferences" menu of your browser. The following links provide instructions for common browsers:
Please note that disabling cookies may affect the functionality of our website. If you block essential cookies, certain features such as logging in, adding items to your cart, and processing payments may not work correctly.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on. For Microsoft Clarity, you can opt out by adjusting your cookie preferences when prompted on our website or by blocking Clarity cookies in your browser settings.
Some cookies on our website are placed by third-party services that we use to enhance functionality and analyze traffic. These third parties have their own privacy and cookie policies, and we encourage you to review them:
We do not control third-party cookies and are not responsible for the data practices of these third parties. We select third-party partners that maintain appropriate data protection standards.
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, our technology, or legal requirements. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically. Material changes will be communicated via a notice on our website.
If you have any questions about this Cookie Policy or our use of cookies, please contact us:
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