Customer 360
CRMOne profile per customer, assembled from every module rather than re-keyed.
- Unified profile across sales, service and billing
- Health scores and churn signals
- Journey and activity timeline
- Smart segmentation for campaigns
For Small Business
Your Complete Online Presence, Simplified
Professional website, business email, secure hosting, cloud backup, and IT support — everything your business needs to thrive online. Start in minutes.
500+
Businesses Served
99.9%
Uptime Guarantee
24/7
Expert Support
Free
Website Migration
Pay your way, in your currency
Billing that fits how your business actually pays — across Ghana, Canada, and beyond. Prices are shown in your local currency at checkout.
GHS
USD
CAD
Card
Bank transfer
Mobile Money
Systems operational
We don't just claim reliability — we publish it. Our infrastructure is monitored around the clock and reported on a public status page anyone can check.
View live system statusTrusted by growing businesses in Ghana, Canada, and beyond
AgroFresh Supplies
Maple Ridge
GreenLeaf
Khols
Everything You Need, One Provider
From hosting to security to data protection — all managed under one roof.
Hosting & Web Presence
Security & Protection
The same CRM and ERP apps, sized for a small team
These are not cut-down versions. They are the same apps larger organisations run, on one platform sharing one database — so a customer record, a stock count and a payslip are the same data rather than three copies kept in sync by hand. Turn on the one module that solves today's problem and add the rest later without a migration or a re-implementation.
Sales Pipeline
SalesDeals and stages, with the quotes and orders already attached.
- Drag-and-drop stages and probabilities
- Forecasting by owner, team and period
- Quotes that become orders without re-entry
- Activity and next-step reminders
Inventory
Paxus SuiteOne stock count, shared live with sales and procurement.
- Multi-location stock and transfers
- Valuation and reorder points
- Batch, serial and expiry tracking
- Movements visible to sales in real time
Procurement
Paxus SuitePurchase orders and approvals, checked against live stock and budget.
- Supplier records and price history
- Approval routing by value and category
- Goods-received matching
- Spend visible against budget
Sales Orders
Paxus SuiteQuote to order to fulfilment, validated as you go.
- Availability checked at entry
- Partial shipments and back orders
- Pricing and discount rules applied automatically
- Straight through to invoicing
Invoicing & Payments
Paxus SuiteInvoices and payments reconciled against the orders they came from.
- Invoices, credit notes and part-payments
- Payment capture and allocation
- Ageing and collections views
- Reconciliation without a spreadsheet
Live Chat
ServiceTalk to visitors on your site, with the whole customer record beside the conversation.
- Live conversations on any page of your site
- Routed to the right agent or team
- History attached to the customer record
- Hands off to a ticket when it needs one
Omnichannel Service
ServiceEmail, chat, SMS, WhatsApp and voice arriving in one inbox.
- One queue across every channel
- Routing rules and SLA policies
- Quality monitoring and review
- Full conversation history per customer
Support & Tickets
ServiceQueues, priorities and response targets on the same customer record.
- Priorities, queues and escalation
- Response and resolution targets
- Canned replies and knowledge links
- Tied to the customer sales already knows
AI Copilot
PlatformDrafts, summarises and suggests the next action, inside the record.
- Drafts emails and replies in context
- Summarises long records and threads
- Generates reports from a question
- Suggests the next best action
SyneraHR
PeopleEmployee records and org structure in the same system as payroll.
- Employee records and documents
- Leave, absence and approvals
- Org structure and reporting lines
- Feeds payroll directly
VeritasRoll
PayrollGRA-compliant payroll that reads straight from HR.
- GRA-compliant statutory calculations
- Payslips and payment files
- Reads employees and leave from HR
- Year-end and audit reporting
Also on the platform but not listed above: Office Suite documents and collaboration, ClarusPOS retail point-of-sale, Contacts & Clients and Client Onboarding. See the full module documentation.
Enterprise-Grade Data Protection
Cloud backup and data protection solutions to keep your business safe from data loss, ransomware, and accidental deletion.
SaaS Protection for Microsoft 365
Automated backup for Exchange, OneDrive, SharePoint, and Teams. Restore emails, files, and contacts in clicks.
SaaS Protection for Google Workspace
Complete backup for Gmail, Google Drive, Calendar, Contacts, and Shared Drives. Never lose a file.
Endpoint Backup
Protect laptops and desktops. Automatic cloud backup of files, folders, and system state. Works on Windows and Mac.
Secure Workplace
Secure file sync and share for your team. Access files anywhere, on any device, with enterprise security.
Challenges Every Small Business Faces Online
Sound familiar? We solve all of these.
Tech Overwhelm
Managing hosting, domains, email, and security across different providers is confusing and time-consuming.
Data Vulnerability
One ransomware attack or accidental deletion could wipe out your emails, files, and customer data.
Limited Budget
Enterprise tools feel out of reach, but cheap solutions leave you exposed and unsupported.
No IT Team
When something breaks, there's no one to call. You're left troubleshooting instead of running your business.
Why Small Businesses Choose Faciotech
A provider who understands your needs — not just another vendor.
One-Stop Shop
Hosting, email, security, backup, and support from a single provider. One bill, one login, one support team.
Easy to Use
Simple control panel, one-click installs, drag-and-drop builder. No technical expertise required.
Grow With You
Start with shared hosting, upgrade to VPS or dedicated as your business scales. No migration hassle.
Protected by Default
SSL, backups, malware scanning, and cloud data protection included or easily added.
24/7 Expert Support
Real humans who understand your business. Chat, ticket, or phone — we are always here.
No Lock-In
Monthly or annual billing. No long-term contracts. Cancel anytime.
Switch With Confidence
We remove the risk so you can move your business online without second-guessing.
Free, hands-on migration
Our team moves your files, databases, email, and DNS for you — at no cost, with zero downtime.
99.9% uptime SLA
Backed by a written service level agreement — and published live on our public status page.
No long-term contracts
Pay monthly or annually. No lock-in periods, no cancellation penalties, cancel anytime.
Real support, 24/7
Reach a real person by chat, ticket, or phone — before you buy and every day after.
Is This the Right Fit?
Small business is one of several paths we serve. Pick the one that matches where you are.
Choose Small Business if
You run a growing business and want everything in one place
You need a website, business email, hosting, security, and IT support without juggling separate vendors — and you want one bill, one login, and one support team.
Consider another path if
Your needs are more specialized
Building software, running a larger organization, or serving a school? We have dedicated solutions tuned to each — with the same support and infrastructure behind them.
Frequently Asked Questions
Quick answers to common questions about our small business solutions.
What hosting plan is best for my small business?
Most small businesses start on Growth Hosting, which covers unlimited websites, free SSL and daily backups with room for moderate traffic — enough for a brochure site, a blog and a couple of side projects without thinking about it. Essential is the budget option if you are just starting and have one site. The honest answer is that the plan matters less than being able to move: you can upgrade later without rebuilding or migrating again, so start smaller than you think you need. If you are unsure, tell us your monthly visitors and we will point you at the right one rather than the larger one.
Can I get a professional email with my domain?
Yes, and it is included rather than an upsell. Every hosting plan comes with email on your own domain, so you send from you@yourbusiness.com instead of a free address — which is the single cheapest thing you can do to look established. You get mailboxes, forwarders and webmail access from any browser. If your team needs shared calendars, Teams or Docs, we can add Microsoft 365 or Google Workspace alongside it and handle the setup and DNS records. Existing mail can be migrated across with the rest of your site, so nothing has to be re-sent or lost.
Do you offer website building tools?
Yes, two routes depending on how hands-on you want to be. The AI-powered Website Builder gets a professional site up in minutes with drag-and-drop editing and no coding, which suits most businesses that need a presence rather than a project. If you want WordPress, it installs in one click and you keep full control of themes and plugins. Both run on the same hosting, so choosing one does not lock you out of the other later. If you already have a designer, they can work on the site directly — we do not require you to build it our way.
How do you protect my business data?
In layers, because any single measure fails eventually. Free SSL certificates encrypt traffic between your visitors and the site. Daily backups mean a bad update or a wrong delete is recoverable rather than final. SiteLock scans for malware so an infection is found before your customers or Google find it. And cloud backup covers the data that is not on the server at all — Microsoft 365, Google Workspace and staff devices. We also test that restores actually work, because a backup nobody has ever restored from is a hypothesis rather than a safety net.
What is SaaS Protection and do I need it?
It backs up your Microsoft 365 or Google Workspace data — email, files, contacts and calendars — so you can restore it in a few clicks. You probably do need it, for a reason most businesses learn the hard way: Microsoft and Google keep your service running, they do not keep your data safe from you. If someone empties a mailbox, a departing employee deletes a shared drive, or ransomware encrypts synced files, the provider's own retention window is short and unforgiving. This is the gap that catches people who assumed the cloud was already backed up.
Can I migrate my existing website to Faciotech?
Yes, free with every hosting plan, and our team does the work rather than handing you a guide. We move files, databases, email and DNS, and we test the site on our servers before anything is switched over, so the cutover itself is the boring part. Your existing site stays up the whole time. If something does not behave the same way afterwards, we fix it — the migration is not finished when the copy completes, it is finished when your site works. There is no lock-in either: if you ever leave, we help you move out.
Do you provide IT support for small businesses?
Yes. Help Desk gives your team remote IT support without hiring anyone: troubleshooting, new device setup, software problems, printers and access issues, reachable by chat, ticket or phone. It is aimed at businesses too small to justify an IT person but too dependent on their computers to have none. Support covers your team's day-to-day problems, not just the hosting we sell you, so you are not left calling three different vendors to work out whose fault it is. Response times and what is in scope are agreed in writing up front.
Is there a contract or can I pay monthly?
Monthly or annual, your choice, and no long-term contract either way. Annual billing costs less, but the saving is the only reason to pick it — there is no penalty for staying monthly and no minimum term you have to serve out. The price you sign up at is the price you renew at: no introductory rate that jumps at the second invoice, which is the industry habit that makes cheap hosting expensive. You can upgrade, downgrade or leave, and if you leave we help you migrate away rather than making it difficult.
What payment methods and currencies do you accept?
You can pay in GHS, USD or CAD, and prices are shown in your own currency at checkout rather than converted at the end, so what you see is what you are billed. The payment methods available to you are shown at checkout — that list depends on your currency and location, which is why we show it there instead of promising something here that may not apply to you. Billing is on a fixed cycle you choose, invoices are itemised, and nothing is charged without one. If you need a different arrangement, ask us before you sign up.
Built on Trust
Guarantees that protect your business from day one.
99.9% Uptime SLA
Your website stays online. Guaranteed by our service level agreement.
Free Migration
We handle everything — files, databases, emails, DNS — at no cost to you.
Enterprise Security
The same data protection technology used by thousands of enterprises worldwide.
Request a Quote
Tell us what your business needs and we will put together pricing for it — no cost, no obligation, and no pressure to buy more than you use.
Ready to Take Your Business Online?
Join hundreds of small businesses who trust Faciotech for their digital presence.
