Help Desk Services

Remote support for your small business and nonprofit. We fix single issues, provide on-call support, deliver virus protection, and manage backup maintenance across your devices.

Unlimited remote support
Proactive maintenance
No hidden fees
View Plans

What We Fix

Hardware
Software
Security
Networking
Mobile
Email
Servers

What We Provide

Proactive Maintenance

Antivirus protection, cloud backup, regular updates, and optional continuous monitoring—preventing issues before they disrupt your business.

Unlimited Support

Flat-rate subscription with unlimited remote assistance and no hidden fees. Reliable help whenever you need it.

Get the Best Value

Contact us for help desk pricing and packages.

Contact Sales

Why Choose Faciotech?

Extended Hours

Support available beyond standard business hours for your convenience.

Rapid Response

Fast support when you need it most—quick turnaround on all requests.

Expert Technicians

Experienced, certified professionals dedicated to quality service.

We Understand Your Business

Tailored IT solutions with deep knowledge of business and nonprofit needs.

Frequently Asked Questions

Help Desk Services focuses on end-user support, troubleshooting, and request handling through a ticketing and escalation process. You get unlimited remote assistance, proactive maintenance, and optional monitoring.
A subscription (monthly or annual) gives you unlimited remote support and proactive maintenance for a set number of devices. A one-time fix is for a single issue with no ongoing commitment.
Yes. We tailor our help desk and IT support for both small businesses and nonprofit organizations, including special pricing where applicable.
Choose a plan above and add it to your cart, or contact us for a custom quote. After payment, we’ll set up access and begin proactive maintenance if included in your plan.

Need Help Choosing a Package?

Our team can assess your needs and recommend the best solution for your business or nonprofit.

Contact Us Explore All Services