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Delete conversation

DELETE/omnichannel/conversations/{id}

Permanently removes a conversation and its associated messages and quality reviews. Use only for test data cleanup or GDPR erasure; prefer closing/resolving in production.

Request

Path parameters

NameTypeRequiredDescription
idintegerYes

The numeric ID of the conversation to delete.

Responses

204 Conversation deleted

404 Conversation not found

Example request

curl -X DELETE "https://{tenant}.faciotech.net/api/v1/omnichannel/conversations/{id}" \
  -H "Accept: application/json"
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