About Faciotech

We provide reliable hosting and digital solutions for businesses and organizations who need performance, support, and transparency—without lock-in.

Serving customers from Ghana to Canada with the same standards.

Contact us Explore services Careers

Proof, not promises

99.9%
Uptime target
See status page for current data.
Updated: 2026-02-07
Source
24/7
Support
Updated: 2026-02-07
2
Regions
Ghana, Canada.
Updated: 2026-02-07

Who we are

Faciotech is a technology company that provides hosting, infrastructure, and digital services. We focus on reliability, clear communication, and support that scales with your needs.

What we do

The products and services that power our customers' businesses.

Hosting

Shared, VPS, and dedicated hosting.

Domains

Registration and management.

Email & Apps

Professional email and productivity.

Support

Documentation and ticket support.

Who we serve & how we operate

Our audiences and the way we work.

Support model

  • Ticket and knowledge base support.
  • Response targets published in Support Center.
Support Center

Incident communication

  • Status page for service health.
  • Updates during incidents; cadence explained on the status page.
Status page

Security

  • We follow industry practices for infrastructure and access.
  • No overclaiming; we can share high-level posture on request.

Data handling

  • We process data in line with our Privacy Policy.
  • Retention and purposes are described there.
Privacy Policy

Where we operate

Ghana

Primary operations and support for West Africa.

  • Teams: support, sales, operations.
  • Support coverage: local business hours and ticket 24/7.

Canada

Operations and support for North America.

  • Teams: support, technical.
  • Support coverage: aligned with North American hours.

Our story

Key milestones in our journey.

Founded

Company founded

Faciotech established to provide hosting and digital services.

Growth

Regional presence

Expanded operations to serve Ghana and Canada.

Platform

Product expansion

Added VPS, dedicated, and managed offerings.

Our values

Reliability

We aim for uptime and clear communication when things go wrong.

Status page and incident updates.Realistic SLAs.

Transparency

Pricing and policies are clear.

No hidden fees.Public legal and abuse policies.

Support

We help customers get the most from our services.

Documentation and tickets.Response targets.

Integrity

We do not overclaim; we document what we measure.

Proof points with dates and sources.Honest security and compliance posture.

Policies and trust resources

Terms of Service Privacy Policy Legal Acceptable Use Policy Status page Support Center

Why customers choose us

Reliable infrastructure

Uptime target and status page.

Support when you need it

Documented response and support channels.

Clear policies

Terms, privacy, and AUP in one place.

Get in touch

Whether you need hosting, advice, or a custom solution, we're here to help.

Contact us