List support brands

GET/support/brands

Returns all support brand configurations. Brands allow multi-brand organisations to route tickets, apply different SLA policies, and use distinct sender identities per product line or sub-brand.

Request

This endpoint takes no parameters and no request body.

Responses

200 List of support brands

Content type application/json, object.

Field	Type	Required	Description
data	array of object · SupportBrandV1	No
data[].id	integer	No	Auto-incremented primary key.
data[].name	string	No	Brand display name. Example: "Faciotech Support"
data[].from_email	string (email), nullable	No	Outbound email sender address. Example: "support@faciotech.com"
data[].from_name	string, nullable	No	Outbound email sender display name. Example: "Faciotech Help"
data[].status	string	No	Brand lifecycle status. One of: "active", "inactive" · Example: "active"
data[].created_at	string (date-time)	No	Record creation timestamp.

Example

{
  "data": [
    {
      "id": 1,
      "name": "Faciotech Support",
      "from_email": "support@faciotech.com",
      "from_name": "Faciotech Help",
      "status": "active",
      "created_at": "2026-01-05T07:00:00Z"
    }
  ]
}

401 Unauthenticated

Example request

curl -X GET "https://{tenant}.faciotech.net/api/v1/support/brands" \
  -H "Accept: application/json"