List CSAT surveys

GET/support/csat-surveys

Returns all customer satisfaction (CSAT) surveys configured in the system. Use this to review active feedback channels and monitor survey deployment status across different support channels.

Request

This endpoint takes no parameters and no request body.

Responses

200 List of CSAT surveys

Content type application/json, object.

Field	Type	Required	Description
data	array of object · SupportSurveyV1	No
data[].id	integer	No	Auto-incremented primary key.
data[].name	string	No	Survey display name. Example: "Post-Resolution CSAT"
data[].channel	string	No	Delivery channel (email, sms, widget, in-app). Example: "email"
data[].status	string	No	Whether the survey is currently dispatching. One of: "active", "inactive", "draft" · Example: "active"
data[].created_at	string (date-time)	No	Record creation timestamp.

Example

{
  "data": [
    {
      "id": 3,
      "name": "Post-Resolution CSAT",
      "channel": "email",
      "status": "active",
      "created_at": "2026-01-20T09:00:00Z"
    }
  ]
}

401 Unauthenticated

Example request

curl -X GET "https://{tenant}.faciotech.net/api/v1/support/csat-surveys" \
  -H "Accept: application/json"