Moving your website to Faciotech is straightforward when you follow these steps.
1. Generate a backup on your current host
• Log in to your existing cPanel account and use Files > Backup to generate a Home Directory backup and a MySQL database backup. This ensures you have copies of your website files and database. When downloading the database backup, choose a unique name to avoid overwriting existing databases.
• Alternatively, you can use the Download a Full Website Backup option. The backup is saved in your home directory by default; you can change the destination before clicking Generate Backup.
2. Prepare your Faciotech hosting account
• Log in to your Faciotech cPanel and add your domain as an Addon Domain if it does not already exist.
3. Restore your files and database
• Go to Files > Backup in your Faciotech cPanel. Under Restore a Home Directory Backup, upload your home directory backup to restore your website files.
• To restore your database, create a new MySQL database and user in Databases > MySQL® Databases, then assign the user to the database. Upload your MySQL backup in the Restore a MySQL Database Backup section to import the data.
• Update your website’s configuration file (for example, wp-config.php for WordPress) with the new database name, user and password.
4. Point your domain to Faciotech
• Once your site is working on the new server, update the DNS records at your domain registrar to point the A record to the IP address of your Faciotech hosting account. DNS propagation can take up to 48 hours.
5. Test and finalise
After DNS propagation, visit your domain to ensure everything loads correctly. If you encounter issues or would like assistance with the migration, open a support ticket and our team will help you complete the transfer.
