Accounts and billing
Articles
Affiliate System
Affiliate marketing is a performance-based approach where individuals, known as affiliates, earn a commission for marketing a company's...
Cancellation and Refund
It is with regret that we acknowledge your decision to discontinue using our hosting services. We highly value your...
Complete Payment Guide: Understanding How to Pay Us and Our Terms
1. Payment options
Below is our payment information. Kindly use the most convenient for payment.
1.1 Bank
Bank Name: Access Bank...
Delete user account from Faciotech
This article provides step-by-step instructions for Faciotech clients who wish to delete their user account. Please read through the...
Discounts and Promo Codes
Faciotech periodically offers special discounts and promotions on our services. These deals are actively shared on our website and across...
Domain Renewal Options
Understanding Your Domain Renewal Choices
At Faciotech, we provide two distinct methods for renewing your...
Enabling Two-Factor Authentication (2FA)
Two-factor authentication (2FA) adds an extra layer of protection to your FacioTech client account. When enabled, you must provide a...
Faciotech Client Portal Overview
At Faciotech, we understand that managing a website requires time and dedication. To make this task easier...
Faciotech's Dedicated Support Team
Round-the-Clock Assistance
At Faciotech, we understand the importance of continuous support for your hosting needs. Our dedicated...
Faciotech's Money-Back Guarantee Policy
Our Commitment to Satisfaction
Faciotech is dedicated to providing exceptional service and customer satisfaction. In line with this...
How to View Invoices
Faciotech ensures a transparent and timely invoicing process for our hosting accounts and domain names. Here's...
How to add another user to your account
If more than one person looks after your services — a colleague who handles invoices, a developer who needs access to your hosting,...
Invoicing and Account Suspension Policies
Overview of Invoicing Policies
At Faciotech, we aim to provide clear and customer-friendly invoicing policies. This guide outlines our...
Joining the Affiliate System
Faciotech offers a lucrative opportunity for passive income through our affiliate system. There's no cap on your potential earnings, and...
Managing Auto-Renewal for Domains and Hosting
Auto‑renewal ensures that your domains and hosting services continue without interruption. When enabled, the system generates renewal...
Understanding Third-Party Payment for Domain Renewal
At Faciotech, we recognize that there may be scenarios where someone other than the domain registrant wishes to pay for a domain renewal....
Updating Account Information and Payment Methods
Keeping your details current means invoices and renewal notices reach the right person, and automatic payments do not fail. There are two...
Using the AI Assistant
The AI Assistant is built into the FacioTech client area. It answers common questions instantly, at any hour, and points you to the right...
Why was my card Declined?
Experiencing a card decline during a transaction can be inconvenient and frustrating. At Faciotech, we want to help you understand and...
