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Basic Installation Support for One Device

If you need help installing Microsoft 365, antivirus software, VPNs, Dropbox, Google Drive, QuickBooks, TurboTax, TaxAct or eFileCabinet, this service is ideal. Our technicians will remotely guide you through the installation process, ensuring that your software is configured correctly and securely on one device. It's a convenient one‑time service designed for small organisations needing help with initial setup and configuration without committing to ongoing support. We'll ensure you can start using your applications without hassle and with peace of mind.

Available Addons

Priority support entitlement. First response target: 4 business hours, Monday-Friday during Faciotech business hours, excluding holidays. First response only; resolution time depends on issue scope and third-party dependencies.
$4.00 Monthly
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Premium support entitlement. First response target: 2 business hours, Monday-Friday during Faciotech business hours, excluding holidays. First response only; resolution time depends on issue scope and third-party dependencies.
$7.00 Monthly
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