Monthly (1 Device)
$39.00
Monthly
Get unlimited remote support from our technicians for any hardware, software, security, networking, mobile, email or server issue on one device. Enjoy proactive maintenance, virus protection, secure cloud storage, regular updates and tune‑ups with optional 24/7 monitoring.
Annual (1 Device)
$32.00
Monthly
This annual plan provides unlimited access to Faciotech’s expert technicians for hardware, software, security, networking, mobile, email and server issues across one device.
With an upfront payment you save compared to monthly pricing. Features include proactive virus protection, secure cloud storage, regular updates and tune-ups, and optional 24/7 monitoring with self‑healing capabilities. Our technicians deliver rapid response, extended hours support and tailored assistance to keep your business running smoothly.
With an upfront payment you save compared to monthly pricing. Features include proactive virus protection, secure cloud storage, regular updates and tune-ups, and optional 24/7 monitoring with self‑healing capabilities. Our technicians deliver rapid response, extended hours support and tailored assistance to keep your business running smoothly.
One-Time Fix
$56.00
New to Faciotech’s help desk? Try our One-Time Fix to see what our experienced technicians can do. During this pay‑as‑you‑go remote session we diagnose and resolve a single problem across hardware, software, security, networking, email or device configuration. There are no recurring fees—just prompt, reliable support when you need it.
Basic Installation Support for One Device
$30.00
If you need help installing Microsoft 365, antivirus software, VPNs, Dropbox, Google Drive, QuickBooks, TurboTax, TaxAct or eFileCabinet, this service is ideal. Our technicians will remotely guide you through the installation process, ensuring that your software is configured correctly and securely on one device. It's a convenient one‑time service designed for small organisations needing help with initial setup and configuration without committing to ongoing support. We'll ensure you can start using your applications without hassle and with peace of mind.
10 Hours of Tech Support
$707.00
This 10-hour support package provides flexible remote tech support that can be used whenever needed. Our experienced technicians can assist with hardware, software, security, networking, mobile devices, email, servers and more. The hours can be used by anyone at your organization and do not expire until used. Ideal for organizations that require occasional assistance without committing to an unlimited subscription.
Boost 5 Hours of Tech Support
$355.00
This Boost package provides five hours of remote technical support to help your organization tackle hardware, software, security, networking, mobile, email and server issues. The support hours can be used by anyone at your organization and offer a flexible way to get expert assistance when needed without signing up for an unlimited subscription. Available exclusively to Boost subscribers, this pack ensures that you have reliable help at hand for urgent problems or routine guidance.
