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10 Hours of Tech Support

This 10-hour support package provides flexible remote tech support that can be used whenever needed. Our experienced technicians can assist with hardware, software, security, networking, mobile devices, email, servers and more. The hours can be used by anyone at your organization and do not expire until used. Ideal for organizations that require occasional assistance without committing to an unlimited subscription.

Available Addons

Priority support entitlement. First response target: 4 business hours, Monday-Friday during Faciotech business hours, excluding holidays. First response only; resolution time depends on issue scope and third-party dependencies.
$4.00 Monthly
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Premium support entitlement. First response target: 2 business hours, Monday-Friday during Faciotech business hours, excluding holidays. First response only; resolution time depends on issue scope and third-party dependencies.
$7.00 Monthly
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