How to Backup Your Email

Backing Up Your Email Messages

Protecting your email data is crucial. This guide explains multiple methods to backup your emails on Faciotech hosting.

Method 1: Download via Webmail

Export individual emails or folders from Roundcube:

1. Log into webmail at yourdomain.com/webmail
2. Select the emails you want to backup
3. Click More → Download
4. Choose format: EML (single emails) or Mbox (multiple)
5. Save the file to your computer

Method 2: Use an Email Client (Recommended)

Email clients like Outlook or Thunderbird can backup your entire mailbox:

Thunderbird

1. Set up your account using IMAP (downloads all emails)
2. Install the ImportExportTools NG addon
3. Right-click a folder → ImportExportTools NG → Export folder
4. Choose Mbox or EML format

Outlook

1. Configure your account with IMAP
2. Go to File → Open & Export → Import/Export
3. Select Export to a file
4. Choose Outlook Data File (.pst)
5. Select the folders to backup
6. Save the PST file

Method 3: cPanel Backup

Include email in your cPanel backup:

1. Log into cPanel
2. Go to Files → Backup
3. Under Partial Backups, click your email directory
4. This downloads your entire mail folder

Method 4: SSH Command Line

For advanced users with SSH access:

# Backup all email for a domain
tar -czvf email_backup_$(date +%Y%m%d).tar.gz ~/mail/yourdomain.com/

# Backup specific account
tar -czvf user_backup.tar.gz ~/mail/yourdomain.com/user/

Automated Email Backup

Set up automatic backups with a cron job:

1. In cPanel, go to Advanced → Cron Jobs
2. Add a cron job to run weekly:

   0 2 * * 0 tar -czvf ~/backup/email_$(date +\%Y\%m\%d).tar.gz ~/mail/

3. This creates backups every Sunday at 2 AM

Best Practices

• Backup regularly - Weekly for active accounts, monthly for others
• Store offsite - Download backups to your computer or cloud storage
• Test restores - Periodically verify you can restore from backups
• Use IMAP - Keeps emails synced and on the server for backup
• Archive old emails - Move old messages to local folders to save server space

Restoring Email from Backup

To restore emails:

• EML files - Drag and drop into webmail or email client
• Mbox files - Import using Thunderbird's ImportExportTools
• PST files - Import via Outlook's import wizard
• Server backup - Extract to your mail directory via File Manager or SSH

Need Assistance?

Our support team can help with email backup and restoration. Submit a ticket for assistance.