Faciotech Introduces Merxara, Its Reseller Hosting Partner Portal
Merxara is Faciotech's reseller portal: partners sell hosting under their own brand, with billing, provisioning, support and revenue reporting built in.
ACCRA, Ghana, 11 September 2026. Faciotech is proud to announce Merxara, the reseller portal that lets partners run a hosting business under their own name. Merxara handles the storefront, billing, provisioning, support desk and revenue reporting; Faciotech runs the infrastructure underneath. Partners keep the customer relationship, the brand and the margin.
The portal is live at merxara.com. It is aimed at agencies, web designers, IT consultants and anyone already reselling hosting informally: the people currently running a hosting business out of a spreadsheet, a group chat and a payment link.
Merxara: a branded reseller portal carrying orders, billing, renewals and revenue reporting in one place.
What reseller hosting looks like in Merxara
Reselling hosting is not difficult to start and unreasonably difficult to keep. The first ten clients are fine. By the fortieth, somebody has to remember whose renewal falls on the 14th, who has paid, whose cPanel account was never actually created, and which invoice was raised in the wrong currency. That administration is the reason most resellers stop growing, and it is the part Merxara takes over.
One portal holds every client, every service and every invoice, scoped to your business alone. You see your customers; other partners on the platform cannot see them, and neither can they see yours.
"I have watched capable resellers stall at around forty clients, not because they ran out of customers but because renewals, invoices and account setup started eating the week. Merxara takes that back office off them and puts their name on the front of the storefront, so the customer relationship and the margin stay with the person who earned them."
Urbanus Azupogo, Founder, Faciotech
A storefront that carries your brand, not ours
Merxara gives you a branded storefront and client portal, with your logo, your colours and your custom domain, across the cart and the whole customer experience. Your customers do not meet Faciotech. They buy from you, sign in to you, and open tickets with you.
Each storefront also ships machine-readable catalogue feeds, product schema and an llms.txt file, so AI assistants and search engines can read what you sell and recommend it accurately. That is a small thing today and will not be small for long.
Reseller billing that reconciles
Recurring invoices, renewals, proration, dunning and payment reminders run on schedule across every client without anyone chasing them. Billing is multi-currency and GHS-first, with currency-safe arithmetic, so the figures in the dashboard and the figures on the invoice agree, which is not something every platform manages once several currencies are involved.
Automatic hosting provisioning, without tickets
When an order is paid, the service is created. Hosting accounts, VPS instances and domains provision automatically against cPanel, Plesk or DirectAdmin, so a customer who buys at midnight is not waiting for someone to open a laptop in the morning. No manual account setup, no internal ticket, no gap between payment and delivery.
Support tools and revenue reporting in the box
A ticketing desk, announcements and a knowledge base ship with the portal and run under your brand, so a growing client base does not force you into a second subscription for helpdesk software.
The revenue side is equally plain. Merxara reports monthly recurring revenue, annual run rate, average revenue per account, lifetime value, active customers, churn and renewal pressure: the numbers you need to decide whether to hire, discount or raise prices. The public Merxara site includes a profit calculator, so you can model what a given book of clients would actually return before you commit to anything.
Built to be careful with other people's customers
Every partner's data is tenant-scoped, and billing and provisioning actions are routed through an approval step before they run, with a full audit log behind them. When you are holding someone else's customer records and someone else's renewals, "it probably worked" is not an acceptable answer, so the portal is built to be able to show exactly what happened and who asked for it.
How to become a Merxara partner
Partner places are opened by arrangement rather than by open sign-up, so that each new partner is set up properly on the right infrastructure. The Faciotech Agency Partner Program page explains how partnerships work, and the Faciotech reseller hosting plans show the underlying capacity the portal sells on top of. To start a conversation, use the Faciotech contact page and tell us roughly how many clients you are carrying today.
About Faciotech
Faciotech, legally Facio Innovations Technology, is a technology company based in Accra, Ghana. It provides web hosting, domain registration, managed IT services and custom software development, alongside its own products: Faciotech Builder, Merxara, FTStatus, Linqabl and Faciotech ID. Its work is aimed at small and growing organisations that need dependable systems without a large in-house IT department. Learn more at faciotech.com.
