At Faciotech, we understand that circumstances may change and you may need to cancel your service. We have a flexible cancellation policy to allow you to cancel your service at any time. However, please note that our cancellation policy may vary depending on the type of service you have purchased.
Hosting Services
Hosting services may be cancelled at any time. However, please note that no refunds will be granted for hosting services that have already been used or for any fees associated with the setup of the hosting service.
Domains, SSLs, and Web Builder Services
No refunds will be granted for domains, SSLs, or web builder services.
Services
For services, cancellations may be made at any time. However, please note that no refunds will be granted for services that have already been delivered or used.
Requesting a Cancellation
To request a cancellation, customers should contact Faciotech by emailing sales@faciotech.com or calling +233553132279.
Cancellation Process
Faciotech will process all cancellation requests within 14 days of the request being received.
Contact Information
If you have any questions or concerns about this cancellation policy, please don't hesitate to contact us. You can reach us by emailing legal@faciotech.com or calling +233553132279.
We hope this cancellation policy helps to clarify our policy on cancellations and ensures that our services meet your expectations. Thank you for choosing Faciotech.
