Stay Safe: How to Spot and Avoid Email Phishing Scams
Email phishing remains one of the most common ways cybercriminals target individuals and businesses. Attackers use increasingly sophisticated techniques — including spoofing trusted domains and exploiting email relay services — to make fraudulent messages appear legitimate.
How These Scams Work
Cybercriminals can exploit vulnerabilities in SMTP relay services (including Gmail and other providers) to send emails that appear to come from a trusted organisation. Since these spoofed emails pass through legitimate mail infrastructure, they often bypass spam filters and land directly in your inbox.
These emails typically attempt to:
- Trick you into clicking malicious links
- Steal login credentials or financial information
- Install malware on your device
- Impersonate Faciotech or other service providers
How to Protect Yourself
- Verify the sender. If an email seems unusual — even from someone you know — contact them directly by phone or through a known channel before acting on it.
- Don't click unexpected links. Hover over links to preview the URL before clicking. If it looks suspicious, don't click.
- Never share passwords via email. Faciotech will never ask for your password by email.
- Check for urgency tactics. Scammers create false urgency ("Your account will be suspended!") to pressure quick action.
- Enable two-factor authentication. Add an extra layer of security to your Faciotech account and email services.
- Report suspicious emails. If you receive a suspicious email claiming to be from Faciotech, forward it to support@faciotech.com and then delete it.
Remember: Stop, look, and think. If something feels off, trust your instincts and verify before you act.
