Our Commitment to Satisfaction
Faciotech is dedicated to providing exceptional service and customer satisfaction. In line with this commitment, we offer a 100% money-back guarantee across our various hosting services.
General Money-Back Guarantee
- Duration: If you are not fully satisfied with our services for any reason, you can request a full refund within the first 30 days following the activation of your service.
- Inclusive Services: This guarantee covers all aspects of our shared and reseller hosting packages, ensuring a risk-free experience.
- Domain Registrations: If your hosting package included a domain registration or transfer, the standard cost of the domain will be deducted from your refund. The domain remains yours, as if you had purchased it separately.
Specific Package Guarantees
- Premium Reseller Package: This package extends the money-back guarantee period to 45 days, offering additional flexibility.
- Dedicated Servers: For our dedicated server offerings, we provide a 7-day money-back guarantee, allowing ample time to assess our service quality.
Conditions and Limitations
- One-Time Refund: Our policy allows for one refund per customer. If you cancel a hosting plan and receive a refund, subsequent cancellations will not be eligible for additional refunds.
- Future Services: Opting for a refund does not preclude you from ordering our services in the future. We welcome continued or renewed partnerships.
Why Faciotech Offers This Guarantee
- Confidence in Service Quality: We are confident in the excellence of our services and want to offer you the chance to experience them without long-term commitments.
- Customer-Centric Approach: Our money-back guarantee is part of our commitment to customer satisfaction and flexibility.
For more detailed information or if you have any questions regarding our money-back guarantee, please feel free to contact the Faciotech support team. We are here to assist you and ensure your experience with our services is positive and rewarding.
