**Introduction**
Faciotech provides shared hosting and related services. To ensure a secure and reliable environment for all customers, every user must adhere to our Acceptable Use Policy (AUP).
**Prohibited activities**
- **Spamming and unsolicited e‑mail** – Sending mass or unsolicited e‑mail (spam) through our servers is strictly prohibited.
- **Illegal or harmful content** – Hosting or transmitting content that infringes intellectual‑property rights, promotes hate or violence, or violates any law is forbidden.
- **Malware and hacking** – It is not allowed to distribute viruses, worms, Trojan horses or engage in hacking, phishing or other malicious activities.
**Resource usage restrictions**
- **Server resources** – Customers must not overuse server CPU, memory or bandwidth in a way that degrades performance for others. Scripts that consume excessive resources or intentionally bypass account limits are not permitted.
- **Fair use** – All accounts share system resources; we reserve the right to throttle or suspend accounts that cause disruptions due to uncontrolled resource consumption.
**Security and accountability**
- **Account security** – Users are responsible for maintaining secure passwords and keeping their software (e.g., CMS plugins, themes) up to date. Weak passwords, outdated scripts and unpatched software expose your account and our servers to abuse.
- **Reporting violations** – If you suspect an account has violated this policy, please report it to our support team with as many details as possible.
**Enforcement and consequences**
- **Warnings and suspensions** – Violating the AUP may result in warnings, suspension or termination of service. Serious or repeated offences can lead to permanent account closure and possible legal action.
- **Policy changes** – Faciotech reserves the right to update or amend the AUP at any time. Continued use of our services constitutes acceptance of the revised policy.
**Conclusion**
The Acceptable Use Policy protects both customers and Faciotech by ensuring that our infrastructure is used responsibly. Please review the full policy for complete details. If you have questions about permissible activities, contact our support team for clarification.
